Privacy Policy
Privacy Policy
PetitionsFörderung
Last Updated: 2 November 2026
1. Introduction
Welcome to PetitionsFörderung.
At PetitionsFörderung, we recognize that your privacy is important. We are committed to protecting the personal information of our customers, website visitors, campaign partners, and anyone who interacts with our services.
This Privacy Policy explains how we collect, receive, use, process, store, disclose, and protect personal information when you visit our website, browse our services, create an order, communicate with our team, or otherwise interact with PetitionsFörderung.
Our business provides online petition promotion and digital campaign marketing services. As part of providing these services, we may need to process certain information relating to customers, their orders, and the petitions or campaigns they submit for promotional assistance.
We aim to handle all personal information responsibly, transparently, and in accordance with applicable data protection and privacy legislation, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the Data Protection Act 2018, and other applicable privacy laws.
By accessing or using our website, you acknowledge that you have had the opportunity to read this Privacy Policy.
Please read this document carefully to understand our privacy practices and your rights.
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2. About PetitionsFörderung
PetitionsFörderung operates an online platform offering petition promotion, digital marketing, campaign outreach, and related promotional services.
Our website enables customers to:
- Explore our petition promotion services.
- Review available service packages.
- Purchase promotional services online.
- Submit petition links and campaign requirements.
- Communicate with our customer support team.
- Receive order confirmations and service updates.
- Request assistance regarding their campaigns and purchases.
For the purposes of applicable data protection legislation, the business or legal entity operating PetitionsFörderung acts as the data controller for personal information processed in connection with its website and services, except where another organization independently determines the purposes and means of processing.
Business Contact Information
Brand Name: PetitionsFörderung
Website: https://petitionsforderung.com
Privacy & Customer Support Email: support@petitionsforderung.com
Telephone: +44 7830 304 823
United Kingdom Correspondence Address:
42 Richmond Way, Shepherd's Bush, London W12 8LD, United Kingdom.
Germany Correspondence Address:
Berger Straße 148, 60385 Frankfurt am Main, Germany.
The precise legal name and registered details of the entity operating the website should be provided in the final published policy.
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3. Personal Information We Collect
We collect personal information that is necessary for operating our website, processing customer orders, providing our services, maintaining business records, and communicating with customers.
The type of information collected depends on how you interact with our website.
3.1 Personal Information Provided Directly by You
When you place an order, submit an inquiry, or contact our support team, we may collect:
- Full name.
- Email address.
- Telephone number, where provided.
- Billing address.
- Country and geographical location.
- Order details and purchase history.
- Customer account information, where applicable.
- Information included in messages sent to our support team.
You are responsible for ensuring that the information you provide is accurate and up to date.
3.2 Order and Transaction Information
When purchasing services from PetitionsFörderung, we may collect and maintain information relating to your transaction, including:
- Order identification number.
- Purchased service or package.
- Purchase date and time.
- Order amount and currency.
- Payment status.
- Billing information.
- Applicable discounts or promotional codes.
- Transaction references.
- Refund, cancellation, or chargeback information.
Payment card information is generally processed by the relevant payment service provider rather than directly by PetitionsFörderung.
We do not intend to collect or retain complete payment card numbers or card security codes through our own customer records.
Payment processing is subject to the privacy policies and security procedures of the relevant payment providers.
3.3 Petition and Campaign Information
Because our business provides petition promotion services, customers may submit information relating to their campaigns.
This may include:
- Petition URLs and links.
- Campaign titles and descriptions.
- Campaign objectives.
- Target countries or geographical regions.
- Promotional requirements.
- Campaign-related images or other authorized materials.
- Advertising preferences.
- Information necessary to fulfil a purchased service.
Customers should only submit campaign information and materials that they are legally entitled to share with us.
We recommend avoiding the submission of unnecessary sensitive personal information about petition supporters, third parties, or individuals mentioned in campaign materials.
3.4 Communication and Customer Support Information
When you contact our team through email, website forms, telephone, or other available communication channels, we may collect:
- Your name and contact details.
- The content of your inquiry.
- Order-related information.
- Attachments or documents you voluntarily provide.
- Previous support correspondence.
- Information required to investigate and resolve your request.
We use this information to respond to inquiries, provide assistance, investigate problems, and maintain appropriate customer service records.
3.5 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, and similar technologies.
This information may include:
- IP address.
- Browser type and version.
- Operating system.
- Device type.
- Language preferences.
- Website pages visited.
- Referring website or source.
- Date and time of website access.
- Approximate geographical location derived from technical information.
- Website navigation and interaction information.
This information helps us understand how visitors use our website, maintain website functionality, identify technical problems, and improve the customer experience.
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4. How We Use Your Personal Information
We process personal information for specific business, operational, contractual, and legal purposes.
Depending on the circumstances, these purposes may include the following.
4.1 Providing Our Services
We use relevant customer and campaign information to:
- Process service orders.
- Understand campaign requirements.
- Coordinate promotional activities.
- Provide purchased services.
- Communicate relevant service information.
- Monitor order progress.
- Respond to service-related questions.
4.2 Processing Payments and Orders
Your information may be used to:
- Confirm purchases.
- Process transactions through payment providers.
- Maintain order records.
- Verify payment status.
- Handle refunds and cancellations.
- Investigate disputed transactions.
- Maintain appropriate financial records.
4.3 Customer Support and Communication
We use contact information to:
- Respond to questions and inquiries.
- Provide order confirmations.
- Send service-related updates.
- Investigate technical or payment issues.
- Resolve complaints.
- Communicate important information about our services.
4.4 Website Improvement
Technical and usage information may help us:
- Understand website visitor behaviour.
- Improve website navigation.
- Identify performance problems.
- Improve the presentation of our services.
- Evaluate website functionality.
- Develop a better customer experience.
4.5 Marketing and Promotional Communication
Where permitted by applicable law, we may use relevant contact information to communicate information about our services, promotional offers, company updates, or new service options.
You can opt out of marketing emails at any time by using the unsubscribe link included in the communication or contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary transactional or service-related messages.
4.6 Security and Fraud Prevention
We may process certain information to:
- Identify suspicious transactions.
- Prevent unauthorized access.
- Detect fraudulent activity.
- Protect our website and systems.
- Investigate security incidents.
- Protect our business, customers, and legitimate interests.
4.7 Legal and Regulatory Compliance
We may process or disclose relevant information where necessary to:
- Comply with applicable laws.
- Respond to lawful requests from public authorities.
- Maintain tax and accounting records.
- Establish, exercise, or defend legal claims.
- Enforce our terms and conditions.
- Meet applicable regulatory requirements.
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5. Legal Basis for Processing Personal Information
Where UK GDPR or EU GDPR applies, we process personal information only when an appropriate legal basis exists.
Depending on the purpose, our legal bases may include:
5.1 Contractual Necessity
We process information when it is necessary to fulfil a contract with you or take steps at your request before entering into a contract.
For example:
- Processing your purchase.
- Providing the services you selected.
- Communicating about your order.
- Responding to service-related requests.
5.2 Legitimate Interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Examples include:
- Maintaining website security.
- Preventing fraudulent activity.
- Improving our services.
- Managing business operations.
- Maintaining customer service records.
- Defending legal claims.
5.3 Legal Obligations
We may process information when necessary to comply with applicable legal requirements, including accounting, taxation, financial recordkeeping, and regulatory obligations.
5.4 Consent
Where required, we rely on your consent for certain processing activities, including particular marketing communications and non-essential cookies or tracking technologies.
You may withdraw your consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
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6. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to support website functionality and understand how visitors interact with our services.
Cookies are small text files stored on your device when you visit certain websites.
6.1 Essential Cookies
Essential cookies support the basic operation of our website.
They may be used for:
- Shopping cart functionality.
- Checkout processes.
- Customer session management.
- Website security.
- Fraud prevention.
- Basic website functionality.
These technologies are necessary for providing certain website features.
6.2 Analytics Cookies
Analytics technologies may help us understand:
- How visitors access our website.
- Which pages receive the most visits.
- How visitors navigate between pages.
- Website performance.
- General visitor interaction patterns.
This information may be used to improve our website and services.
6.3 Advertising and Marketing Cookies
Where implemented and permitted, advertising technologies may be used to:
- Measure advertising performance.
- Understand advertising interactions.
- Evaluate campaign effectiveness.
- Deliver relevant advertising.
- Measure conversions.
Such technologies may be provided by third-party advertising platforms.
6.4 Managing Cookies
You may be able to control cookies through your browser settings and any cookie preference tool provided on our website.
Depending on your location, non-essential cookies and similar technologies will only be activated after obtaining the consent required by applicable law.
Please be aware that disabling certain cookies may affect some website functionality.
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7. How We Share Personal Information
PetitionsFörderung does not sell personal information to third parties for their independent commercial use.
However, we may share relevant information with carefully selected third parties when necessary to operate our business, provide services, process transactions, or comply with legal requirements.
7.1 Shopify and E-Commerce Infrastructure
Our online store operates using Shopify.
Shopify provides e-commerce infrastructure and related services that enable us to operate our website, manage orders, process checkout activities, and provide customer-facing store functionality.
Information submitted through our website may be processed by Shopify in accordance with its applicable privacy policies and service arrangements.
Shopify privacy information:
https://www.shopify.com/legal/privacy
7.2 Payment Service Providers
We may use third-party payment processors to process customer transactions.
Depending on the payment methods available at checkout, these providers may process information such as:
- Payment details.
- Billing information.
- Transaction references.
- Fraud prevention information.
- Payment verification details.
Payment providers process relevant information according to their own privacy policies and applicable contractual arrangements.
7.3 Advertising and Marketing Providers
Where used, we may work with advertising platforms, campaign service providers, and marketing technology providers to support promotional activities and evaluate campaign performance.
These providers may process limited information necessary for their services, subject to applicable privacy laws and relevant agreements.
7.4 Website Analytics Providers
We may use analytics providers to understand website performance and visitor interactions.
These providers may collect technical and usage information through cookies or similar technologies, subject to applicable consent requirements.
7.5 Customer Support and Communication Providers
We may use third-party email, communication, or customer support services to manage inquiries, respond to customers, and maintain business correspondence.
Information shared with these providers is limited to what is reasonably necessary for the relevant service.
7.6 Professional Advisers
We may disclose information to professional advisers, including accountants, lawyers, auditors, and consultants, where necessary for legitimate business or legal purposes.
7.7 Legal Authorities
We may disclose personal information to government authorities, regulators, law enforcement agencies, or other relevant parties when required or permitted by applicable law.
7.8 Business Transfers
If PetitionsFörderung undergoes a merger, restructuring, acquisition, sale, or transfer of business assets, relevant personal information may be transferred as part of the transaction, subject to applicable privacy requirements.
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8. International Data Transfers
PetitionsFörderung may use service providers and business infrastructure located in different countries.
As a result, personal information may be transferred to, stored in, or processed in countries outside the country in which you reside.
This may include transfers between the United Kingdom, European Economic Area, and other jurisdictions where our service providers operate.
Where UK GDPR or EU GDPR applies, we take appropriate steps to ensure that international transfers comply with applicable data protection requirements.
Depending on the destination and circumstances, these safeguards may include:
- Transfers to countries recognized as providing an adequate level of data protection.
- Standard Contractual Clauses approved by the European Commission.
- The UK International Data Transfer Agreement or applicable UK Addendum.
- Other legally recognized transfer mechanisms.
- Additional safeguards where necessary.
You may contact us if you would like further information about the safeguards applicable to a particular international transfer.
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9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason for processing.
9.1 Customer and Order Records
Order information and relevant transaction records may be retained for the periods required by applicable accounting, taxation, and financial recordkeeping laws.
9.2 Customer Support Correspondence
Emails and support conversations may be retained for an appropriate period to resolve inquiries, maintain service history, and address potential disputes.
9.3 Campaign Information
Petition links, campaign requirements, and related materials may be retained for as long as necessary to fulfil the relevant service and maintain appropriate business records.
9.4 Technical and Analytics Information
Technical logs and analytics information may be retained according to the relevant system settings, provider policies, and legitimate operational requirements.
9.5 Marketing Information
Marketing contact information will be retained only as long as necessary for the relevant marketing purpose or until a valid objection or withdrawal of consent requires us to stop processing it.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
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10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, misuse, disclosure, or destruction.
Our security measures may include:
- Secure website connections using HTTPS.
- Access restrictions for business systems.
- Password protection and account security.
- Appropriate access controls.
- Secure payment processing through payment providers.
- Monitoring for suspicious activity.
- Use of reputable third-party service providers.
- Appropriate internal procedures for handling customer information.
Although we take reasonable precautions, no internet transmission, electronic storage system, or digital communication method can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through the internet.
You should also take reasonable steps to protect your own devices, passwords, and email accounts.
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11. Your Privacy Rights
Depending on your country of residence and the privacy laws applicable to you, you may have certain rights concerning your personal information.
These rights may include:
11.1 Right of Access
You may request confirmation of whether we process your personal information and request access to the information we hold about you.
11.2 Right to Rectification
You may request correction of inaccurate or incomplete personal information.
11.3 Right to Erasure
You may request deletion of personal information in certain circumstances.
This right is not absolute. We may need to retain certain records to meet legal obligations or establish, exercise, or defend legal claims.
11.4 Right to Restrict Processing
You may request that we restrict the processing of your personal information in certain circumstances.
11.5 Right to Data Portability
Where applicable, you may request a copy of personal information you have provided to us in a commonly used, machine-readable format.
This right applies in certain circumstances, particularly where processing is based on consent or contractual necessity and carried out by automated means.
11.6 Right to Object
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