Política de reembolso
Return & Refund Policy
Effective Date: July 5, 2025
Thank you for choosing our services to support your petition campaign. We are committed to providing timely and impactful petition promotion services that meet your needs. Please read this Return and Refund Policy carefully before making a purchase. By placing an order through our store, you agree to the terms below.
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1. Nature of the Service
Our store provides digital promotional services specifically tailored for online petitions. This includes generating real human support and engagement via signature collection, sharing, and promotion of your petition through verified channels.
Due to the customized and time-based nature of our service, immediate fulfillment is not always possible. Each order requires time for natural delivery and visibility to ensure quality and compliance with ethical standards.
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2. No Returns on Digital Services
Since our services are intangible and non-returnable, we do not accept returns once the service has commenced. Unlike physical products, digital services cannot be returned or exchanged.
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3. Refund Eligibility
Refunds are only considered under the following strict conditions:
Your order has not been delivered within the promised timeframe (mentioned on your order confirmation or service description).
You have allowed a reasonable buffer time after the estimated delivery date (usually 24–48 hours) to account for natural delays.
We do not issue refunds before the delivery time has passed, as the service is in progress and being executed according to the agreed terms.
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4. Timeframe and Delivery
Our delivery timeframes vary depending on the service plan you choose. In general:
Standard Delivery: 3–5 business days
Express Delivery: 24–72 hours
Please refer to your specific order details for exact delivery timelines. You are encouraged to contact us if the delivery period has passed and you have not received your complete service.
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5. How to Request a Refund
To request a refund, please email us at support@petitionpromotion.com with the following:
Full name and order ID
Date of purchase
Reason for the refund request
Any relevant screenshots or proof of non-delivery
We will assess your request and respond within 3–5 business days. If approved, refunds are processed to your original method of payment within 7 business days.
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6. Exceptions and Disqualifications
Refunds will not be granted in the following cases:
You request a refund before the service delivery time has expired.
You change your mind after placing the order.
You provided incomplete or incorrect petition information (e.g., wrong link).
You violated our Terms of Service or attempted to abuse the refund system.
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7. Contact Us
We are here to help. If you have any questions about your order, delivery status, or this policy, please contact our support team:
📧 Email: support@petitionpromotion.com
📞 Phone: +44 7478 889897
⏰ Support Hours: Monday–Friday, 10 AM to 6 PM (GMT)
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8. Updates to This Policy
We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Please check this page periodically for changes. Your continued use of our services after any changes indicates your acceptance of our updated terms.